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Roborock troubleshooting

Q, S and Qrevo families. Start with the exact model, then match the error code, light pattern, voice alert or symptom.

Use Error FinderRoborock error codesSymptom hubs
Q Series

Roborock Q7 Max

Error-code and dock diagnostics.

6 live diagnostics →
S Series

Roborock S7

Sensor, map, docking and charging error paths.

4 live diagnostics →
S Series

Roborock S8 / S8 Pro Ultra

Filter, fan, charging and dock diagnostics.

4 live diagnostics →
Qrevo

Roborock Qrevo

Auto-empty and dock behavior.

4 live diagnostics →
Qrevo

Roborock Qrevo Curv / CurvX

Current Qrevo charging, docking, Wi-Fi, auto-empty, mop-wash and auto-drying diagnostics from the official manual.

6 live diagnostics →
Saros

Roborock Saros 20 Sonic

Exact error-code, charging, docking, mapping and noise diagnostics from model support.

25 live diagnostics →

All Roborock diagnostics

49 guides
Roborock Q7 MaxRoborock Q7 Max Error 13: Charging Error Checklist→Roborock S7Roborock S7 Error 4: Cliff Sensor Fix on Dark Floors→Roborock Q7 MaxRoborock Q7 Max Error 8: Robot Trapped / Obstacle Diagnosis→Roborock S8 / S8 Pro UltraRoborock S8 Error 10: Filter Blocked or Wet — Deep Check→Roborock S8 / S8 Pro UltraRoborock S8 Error 18: Filter, Firmware and Fan Path→Roborock S7Roborock S7 Map Wrong Angle: Check the Dock First→Roborock QrevoRoborock Q Revo Auto-Empty Not Working: Trigger vs Airflow Test→Roborock QrevoRoborock Qrevo Error 13: Charging Contact Fixes→Roborock QrevoRoborock Qrevo Wi-Fi Won’t Connect or Offline: 2.4 GHz Fix→Roborock QrevoRoborock Qrevo Can't Find Dock: Placement and Sensor Check→Roborock S7Roborock S7 Can't Find the Dock: Map or Dock Problem?→Roborock Q7 MaxRoborock Q7 Max Error 7: Wheels Jammed — What to Check→Roborock Qrevo Curv / CurvXRoborock Qrevo Curv Won’t Charge: Read the Dock Light First→Roborock Qrevo Curv / CurvXRoborock Qrevo Curv Won’t Return to Dock: 5 Checks→Roborock Qrevo Curv / CurvXRoborock Qrevo Curv Wi-Fi: Fix 2.4 GHz Pairing→Roborock Saros 20 SonicRoborock Saros 20 Sonic Error 13: Charging Contact Check→Roborock Saros 20 SonicRoborock Saros 20 Sonic Can’t Find Dock: Return-Path Test→Roborock Saros 20 SonicRoborock Saros 20 Sonic Map at Wrong Angle: Fix the Reference→Roborock Saros 20 SonicRoborock Saros 20 Sonic Loud Noise: Isolate the Moving Part→Roborock Saros 20 SonicRoborock Saros 20 Sonic Error 1: Prove the Laser Unit Can Spin→Roborock Saros 20 SonicRoborock Saros 20 Sonic Error 4: Cliff Sensor Check→Roborock Saros 20 SonicRoborock Saros 20 Sonic Error 5: Main Brush Jam→Roborock Saros 20 SonicRoborock Saros 20 Sonic Error 7: Driving Wheel Stuck→Roborock Saros 20 SonicRoborock Saros 20 Sonic Error 8: Trapped Robot Check→Roborock Saros 20 SonicRoborock Saros 20 Sonic Error 10: Filter vs Airflow Restriction→Roborock Saros 20 SonicRoborock Saros 20 Sonic Error 18: Fan Debris Check→Roborock Saros 20 SonicRoborock Saros 20 Sonic Error 9: Filter Magnet Check→Roborock Saros 20 SonicRoborock Saros 20 Sonic Fan Speed Lowered: Filter Path→Roborock Saros 20 SonicRoborock Saros 20 Sonic Internal Error: Reset Risk First→Roborock Saros 20 SonicRoborock Saros 20 Sonic Zone Cleaning Fails: Door-State Fix→Roborock Saros 20 SonicRoborock Saros 20 Sonic Missing Areas: Clean Wall Sensor→Roborock Saros 20 SonicRoborock Saros 20 Sonic Mop Cloth Almost Dry: Water-Path Check→Roborock S8 / S8 Pro UltraRoborock S8 Error 13: Charging Contacts, Alignment and Dock Power→Roborock S8 / S8 Pro UltraRoborock S8 Cannot Find the Dock: Placement, Sensors and Map Test→Roborock Q7 MaxRoborock Q7 Max Error 1: LiDAR Blocked or Not Spinning→Roborock Q7 MaxRoborock Q7 Max Error 5: Main Brush Jammed→Roborock Q7 MaxRoborock Q7 Max Error 23: Cannot Return to Dock→Roborock S7Roborock S7 Error 13: Charging Contacts, Dock Power and Retest→Roborock Qrevo Curv / CurvXQrevo Curv Won’t Auto-Empty: Trigger, DND or Airflow?→Roborock Qrevo Curv / CurvXQrevo Curv Won’t Wash Mop Pads: Trigger, Tanks or Tray?→Roborock Qrevo Curv / CurvXQrevo Curv Auto-Drying Won't Start: Setting, Trigger, Dock→Roborock Saros 20 SonicRoborock Saros 20 Sonic Mop Won’t Wash: Dock Checklist→Roborock Saros 20 SonicRoborock Saros 20 Sonic Auto-Drying Won’t Start or Stops Early→Roborock Saros 20 SonicRoborock Saros 20 Sonic Hot-Water Mop Wash Not Working→Roborock Saros 20 SonicRoborock Saros 20 Sonic Side Brush Won’t Extend: FlexiArm Check→Roborock Saros 20 SonicRoborock Saros 20 Sonic LiDAR Won’t Raise or Lower→Roborock Saros 20 SonicRoborock Saros 20 Sonic Mop Mount Won’t Detach or Reinstall→Roborock Saros 20 SonicRoborock Saros 20 Sonic Mop Won’t Extend: FlexiArm Mopping Check→Roborock Saros 20 SonicRoborock Saros 20 Sonic Climbing Arm Won’t Extend→